Please contact info@goldiedogessentials.com with your order number so we can resolve.

We understand—things come up. If you need to modify or cancel before your order ships, we’ve got you covered. At Goldie, we work hard to get your items out quickly, which means there’s only a small window to make changes.

Contact info@goldiedogessentials.com right away, and we’ll do everything we can to help. However if your order has processed or we are not able to speak with you in time, it will be shipped.

Please double check your shipping address before placing your order.

Yes! Every Goldie product has been reviewed and approved by a practicing Veterinarian to ensure the highest standards are met for you & your dog.

Yes, all Goldie products are cruelty-free.

Yes! Click the "Shop In Person" link at the bottom of the page.

Please reach out to info@goldiedogessentials.com, go to https://faire.com/direct/goldiedogessentials, or click our "Wholesale" link in our footer at the bottom of the page.

Treatment length varies. We recommend using 2-4x daily for a minimum of 10 days before determining efficacy.

If your dog is actively licking, scratching, or biting the irritated site, we recommend using a barrier method (like a cone) in addition to using Miracle Mist for quicker results.

Although Miracle Mist and Miracle Rinse is completely lick-safe, it's important to prevent your dog from licking it off right after application for best results.

This is due to the organic coconut solidifying in cooler temperatures. To dissolve any sediment, simply place the bottle in lukewarm (not hot-this may cause the label to separate!) water for 2-3 minutes. Once dissolved, gently tilt the bottle up and down to disperse the coconut evenly. Don’t worry, the label is waterproof!

If an allergy or irritation occurs, discontinue use and contact your vet immediately.

We ship to the US and Canada.

Domestic/US: Shipping is free for orders $50+. If your order is less than $50, shipping is based on weight and location.

International/Canada: Shipping is flat rate. Tax and duties may be applicable upon delivery.

Note: international customers are responsible for all duties and taxes. Given the evolving economic environment, we cannot estimate what these charges are. Please research current duties/taxes for your country prior to ordering.

In stock items are usually processed within 3 business days (excluding weekends and holidays). Orders that come in after 2pm Friday will be shipped out the following Monday or Tuesday.

US/Domestic: If your order contains in stock and presale items, your order may be delivered in separate packages. We aim to ship in stock items within 3 business days. Presale items will ship separately when the item is in stock.

Canada/International: If your order contains in stock and presale items, your order will ship when all items are in stock.

Domestic, standard shipping delivery is typically 3-5 business days. International delivery varies.

If you provide your email when placing your order, tracking information and updates will be emailed to you. 

There are occasional circumstances outside of our control that could impact standard shipping. This includes lost packages and general shipment delays from the mail courier.

Please note, once the package leaves our warehouse, we have no control over your package location and shipping timeline, as it is with the mail courier.

If your shipment takes longer than the standard timeline above, file a claim with the respective mail courier as soon as possible. If you are not able to reach resolution within 3 weeks, please contact us at info@goldiedogessentials.com with your claim documentation so that we can support.

If your package is missing, please contact the carrier and file a claim with them. Once you have filed this claim, please let us know.

Please note, Goldie is not responsible for replacing or refunding lost, stolen, or missing packages.

US domestic orders are eligible for returns/exchanges within 30 days. Item must be in original condition with proof of purchase. Once we receive your return, we will process your exchange or refund. To initiate an exchange or return, please see the returns & exchange policy.

Please note, Canadian orders are final sale.