This can happen with any fragranced product. Discontinue use and contact your vet immediately if this occurs.

This is due to the organic coconut scent solidifying in cooler temperatures. To dissolve any sediment, simply place the bottle in lukewarm (not hot-this may cause the label to separate!) water for 2-3 minutes. Once dissolved, gently tilt the bottle up and down to disperse the coconut evenly. Don’t worry, the label is waterproof!

Please reach out to info@goldiedogessentials.com or go to https://faire.com/direct/goldiedogessentials

Currently, we are only shipping in the United States.

We try our best to ship all products within 48 hours of your purchase. If you provide your email when placing your order, tracking information and updates will be emailed to you. 

We want you to be satisfied with anything you purchase from us. If you have any questions or concerns regarding your order, please email info@goldiedogessentials.com so we can make it right.

To initiate a return please see the returns & exchange policy.

We offer a 30-day free return/exchange policy. Item must be in original condition with proof of purchase. Start return via account profile, or contact us to exchange at info@goldiedogessentials.com.